Services and Products 2018-02-26T08:16:00+00:00


Hearing Tests
Tinnitus Management
Aural Rehabilitation

Services Offered

Diagnostic Hearing Tests

  • Recommended by Ear, Nose, and Throat Specialists, your GP,  Occupational Health and Safety Practitioners, Allied Professionals.
  • ​This test is conducted in sound treated environment (audio-booth).
  • Is not painful.
  • A full diagnostic test provides information about where the hearing loss is, for example the ear canal, middle ear, or inner ear, and can tell us whether the hearing loss is permanent or temporary.
  • Accurately assess whether hearing loss can be treated medically.
  • Assessment whether hearing aids are beneficial using speech scores.
  • Includes: otoscaopy, air conduction, bone conduction, speech testing, immittance testing
  • Used to determine the extent, pattern, and cause of loss.
  • Appropriate referrals: ENT, Cochlear Implant, Hearing Aid, Assisted Listening Device, Aural Rehabilitation, Occupational Health Practitioner.

Tinnitus Mangement

​In order to treat tinnitus, the cause of the tinnitus needs to be addressed. Hearing loss is commonly associated with tinnitus and can be related to many conditions of the auditory system.

​Medical or surgical management can assist with the tinnitus if it is a symptom of a treatable medical condition

Tinnitus management may also include:

  • Hearing aid, hearing aid with tinnitus masker
  • Tinnitus Masker
  • Biofeedback
  • Relaxation Therapy
  • Counselling

Treatment options depend on the individual; what helps one person may not help another​


​​Variety of Hearing Aids
Bluetooth and Wireless
Repair and Services
Electronic Drying Systems
Noise Plugs
Swimming Plugs


Variety of models of hearing aids:

Hearing aids come in different sizes and types, ranging from sitting in the ear (ITE) to behind the ear (BTE).

Recommendations for hearing aids depend on the type of hearing loss, the degree of hearing loss, and the configuration. This is determined by the diagnostic hearing test.

​Individual listening needs and life styles are important factors in selecting a hearing aid, for example, whether the user needs to listen in noisy environments, hear in meetings or participates in activities like yachting.

​Variety of different makes of hearing aids

There are many different companies that provide hearing aids. Each individual’s needs are different.

Discussing benefits and realistic expectations of hearing aids determines the appropriate selection of a hearing aid.

​Bluetooth and Wireless Connectivity

​The are numerous wireless connection options available. This enables the hearing aid to connect wirelessly to a television, cellphone, personnal amplifier, ipod, or landline

​Repair and Servicing of hearing aids

​Just like your car, a hearing instrument needs to be serviced and cleaned annually.

​If your hearing instrument does not seem to be working as it should, it may be time to send it in for a service or repair.

​Electronic drying systems

Prolongs the life of your hearing aids by absorbing moisture in the device.


​Size 10, 312, 13, and 675 batteries for hearing aids.
Rechargeable options available.

Aural Rehabilitation

Aural rehabilitation involves techniques that assist the hearing-impaired individual to improve their listening and communication skills and can include:

  • Activities such as teaching an individual how to care for, clean, and use their hearing aid
  • The use of assisted listening devices (ALDs)
  • Learning to listen again
  • Auditory training excercises, such as speech-in-noise
  • Speech-reading or lip-reading
  • Using visual cues
  • Partner communication strategies
  • Handling conversations by becoming a more effective communicator
  • Dealing with background noise
  • Group therapy or individual therapy

Noise Plugs and Swimming Plugs

Noise plugs are a form of hearing protection that are inserted into the ear canal to prevent Noise-Induced Hearing Loss (NIHL)
​Silicone swimming plugs and custom-made swimming plugs are available to protect the ear from water getting in.

Assistive Listening Devices (ALDs)

Assisted Listening Devices

​​Technological advances have resulted in improvements so that hearing aids assist with face to face communication, enjoyment of TV and music, improve telephone communication, and the ability to detect environmental sounds such as a doorbell.

​​There may be situations when additional technology may be needed, bearing in mind that a hearing aid is an aid, it is not an ear.

​ALDs can be used on their own or in conjunction with a hearing aid.

FM Systems

​Personal frequency modulated systems are designed to carry sound from a speaker directly to the listener by minimizing or eliminating environmental noises. These can be used in classrooms, in meetings, and even restaurants.​

Personal Amplifiers

These devices are about the size of a cellphone and can be used to reduce background noise and increase sound. The sound is picked up by a receiver (head set) that the listener wears.

Television Listening systems

The most common is an infrared system that transmits infrared light waves from the television to a receiver (headphone) without affecting the volume set for the television for family members. There are many options available and they can be connected to headphones or an induction loop and can be used with or without a hearing aid.​

Loop systems are another option that entail looping an area in the room with a magnetic field that transmits the sound to the receiver.

Telephone Ampifying Devices

​PhoneAmp is a product from Telkom that amplifies the telephone signal and has a volume control. There are a variety of different products available, some of which can connect to a hearing aid.

Alerting Systems

​These systems provide visible, vibrating, or amplified audible signals.

There are devices that are available for doorbells, smoke detectors, and shake awakes for alarm clocks.